Cancellation and Refund Policy

We value your trust and want you to have a hassle-free shopping experience. Please read our cancellation and refund policy carefully:

1. Order Cancellations

• Cancellations will be accepted only if the request is made within 72 hours of placing the order and before the product has been shipped.
• Once the order is shipped, cancellation is not possible. However, you may refuse to accept the delivery, and the product will be returned to us. Refund will be processed as per our refund guidelines.

2. Damaged / Defective Products

• If you receive a damaged, defective, or incorrect product, please notify our customer support within 48 hours of delivery with clear photos/videos.
• Our team will review the request and arrange for a replacement or refund after inspection.

3. Products Not Eligible for Return/Refund

• Products damaged due to misuse, negligence, or improper handling by the customer.
• Items purchased under special offers, clearance sales, or marked as non-returnable.
• Products with tampered or missing original packaging.

4. Refunds

• Once approved, refunds will be processed within 7–14 working days to the original payment method.
• Refund timelines may vary depending on your bank or payment provider.